Hearing Needs and
Responding Quickly!
Creating Memorable
Moments!
Caring Approach in
Everything We Do!
Choosing the Road
To Recovery...
SERVICES
Short-Term Stay After Hospital Admission
Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE
In-Patient Residential Stay
Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE
Specialty Programs
Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS
Featured!
Post COVID-19 Recovery Program
Our Recovery Program is designed for individuals who have been diagnosed with COVID-19, required hospitalization, and are now in the recovery phase. We provide a caring environment to meet the rehabilitation and nursing needs to help you return to your prior level of function.
READ MORE
Featured!
Telemedicine
Our portable Telemedicine equipment is state-of-the-art and available during the day, after hours, or on weekends without the need for the resident to leave the comfort of their own bed
READ MORE
FEATURES
Dining Areas
Landscaped Grounds
Private/Semi Private Rooms
Admissions 7 Days per Week
Courtyard
Indoor/Outdoor Common Areas
Entrance
Rehabilitation Gym
INSURANCES ACCEPTED
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[review] => Great service and quality
[rating] => 5
[reviewer] => frank whitev
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[response] => Dear Frank, this is great news! We're so happy to know that you had a good experience at our Center.
[status] => Posted
[response_date] => 2023-08-25 16:13:40
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[review] => My grandfather was in this facility last year and the staff was non existent a majority of the time he was in there and they almost always acted like they didn’t want to do their job. If I could give them zero stars I would. Get a better attitude or get a different job.
[rating] => 1
[reviewer] => Leonna Davis
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[review_date] => 2022-11-25
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[response] => Dear Leonna, we're so very sorry to hear about what you feel was a negative experience for your grandfather and yourself at our Center. We would like to know more about your experience and as that you please click on this link and provide your contact information to help resolve the situation: http://reviews.wearekymera.com/38209184/i or if you prefer, please contact our Administrator directly at (252) 443-7666 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-11-28 08:17:54
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[review] => Please folks keep your family out of this facility. It is horrific from the administrator to the class. My grandfather has been threatened, called white trash and more. Nurses and cnas would tell him they would not do something to help him and they would walk out the room. left powder In a medicine cup and then said they didn't know what it was. Take your family member home before dealing with this place.
[rating] => 1
[reviewer] => Bob Henry
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[review_date] => 2022-11-23
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[response] => Dear Bob, we're truly very sorry to hear that you and your grandfather had negative experience while receiving care and services at our Center. Our team of Health Care Professionals strive to provide quality care to all of our Residents and their family members. We would like to know more about your experience and ask that you please fill out the form at the link below, so that we can contact you.: http://reviews.wearekymera.com/38201348/i or if you prefer, please call our Center Administrator directly at (252) 443-7666 to schedule a meeting at your earliest convenance.
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[response_date] => 2022-11-23 14:17:44
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[review] => If I could give this place a 0 I absolutely would. I read the reviews before my father was placed here, and I fought for him to go someplace else, however this was the only place available.
This place is horrific. They DO NOT care about your loved ones. They have no care whatsoever. It starts at the top... Janette has no control over her staff, doesn't care about the elderly and will not take care of issues. Quite frankly she is clueless as to what's happy in the facility.
My father asked for bed pans numerous of times with no response, no help and then when he dedicated on the bed the CNA Annette had the nerve to say he refused it. No he asked for it, you just wouldn't get it. Anette is a very spiteful CNA. Keep her away from your loved ones.
Update from this facility is administrator doesn't care. Entire staff is incompetent and no one wants to do the right thing. Every individual says it's not my job, my father was called white trash from a nurse, administrator did nothing.
The facility needs to be shut down. Went in on Sunday night, visitor opened the door which had an alarm, the alarm went off, no one up front. I recorded that for 10 minutes no staff member even went to check to see if a patient had walked out the door. These folks should be shameful of the facility that they run. Please don't let the pictures fool you. This place is nothing like the picture shows.
[rating] => 1
[reviewer] => angela waggoner
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[review_date] => 2022-11-10
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[Review Text Prior To Nov 23, 2022] => If I could give this place a 0 I absolutely would. I read the reviews before my father was placed here, and I fought for him to go someplace else, however this was the only place available.
This place is horrific. They DO NOT care about your loved ones. They have no care whatsoever. It starts at the top... Janette has no control over her staff, doesn't care about the elderly and will not take care of issues. Quite frankly she is clueless as to what's happy in the facility.
My father asked for bed pans numerous of times with no response, no help and then when he dedicated on the bed the CNA Annette had the nerve to say he refused it. No he asked for it, you just wouldn't get it. Anette is a very spiteful CNA. Keep her away from your loved ones.
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[response] => Dear Angela, we're very sorry that you feel your father had a negative experience while staying at our Center. Our team of health care professionals strive to provide the best quality service possible for our Residents and their family members. We would like to know more about your experience. Please click on the link below to provide us with additional information and your best contact number, and we will reach out to you: http://reviews.wearekymera.com/38173584/i or, if you prefer, please call our Center Administrator directly at (704) 238-8548 to schedule a meeting at your earliest convenance.
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[id] => 37803545
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[review] => Staff made sure that I was well taking care of.
[rating] => 5
[reviewer] => Robert Davis
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[review_date] => 2022-07-19
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[response] => Hello Robert, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members. We truly appreciate your 5-STAR Review.
[status] => Posted
[response_date] => 2022-07-19 16:11:30
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[review] => The staff in this building is one of the strongest teams I’ve ever seen! They pull together to make sure they meet the residents needs and that the residents have an enjoyable life and experience! All facilities need a team like this! What heroes they are!!!!
[rating] => 5
[reviewer] => Dawn Michelle Strickland
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[review_date] => 2022-07-15
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[response] => Hello Dawn, thank you so much for the positive feedback! We're always happy to hear good things from our residents, friends, and family members please know we are here for you anytime you should need us for care and services to a loved one.
[status] => Posted
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[review] => Do not recommend!!!!
[rating] => 1
[reviewer] => Alice H
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[review_date] => 2022-05-18
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[response] => Hello Alice, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: http://reviews.wearekymera.com/37628418/i
[status] => Posted
[response_date] => 2022-05-19 15:36:15
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[review] => Was very well taken care of.
[rating] => 4
[reviewer] => Tammy Schroeder
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[review_date] => 2022-05-06
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[user] => Tom O'Neill
[response] => Hello Tammy, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-05-06 14:29:52
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[id] => 37562040
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[review] => They don't deserve 1 star even but that was the only way it would let me post. BEWARE!!!
[rating] => 1
[reviewer] => Paul Strange
[review_url] => https://maps.google.com/?cid=9650716998674132577
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[review_date] => 2022-04-22
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[review] => I COULDN'T GIVE THEM 0 STARS. Keep your loved one out of this facility. My father was placed in this facility for rehabilitation after surgery and during his time there he was given a rolling walker while being semi paralysized on his left side bc they had one hemi walker. They had difficulty managing my father's glucose bc they were not abiding by his dietary restrictions including a diabetic, cardio and renal.....Who gives a diabetic patient on dialysis recovering from open heart surgery fried fish sticks, french fries,white bread and unsweet tea for dinner without taking his blood sugar. One of the on call doctors refused to change the orders for insulin although his blood sugar ran consistently high. I finally called APS and made a report for medical neglect after my father had to be transported to the hospital ER twice within a 24 hour period. Little to no rehab was provided. Let's discuss the potential Medicaid/Medicare fraud bc another doctor who had never met my father during the duration of his stay recommended long term care in their facility not rehab although my dad can walk with assistance. As late as February 28 2022 they were being investigated for medical neglect.
[rating] => 1
[reviewer] => Nicosia Davis
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[review_date] => 2022-04-05
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[response] => Hello Nicosia, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37505588/i
[status] => On Hold
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[rating] => 5
[reviewer] => Sylvia Scott
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[review] => The staff is very responsive, considerate,understaing!! Great atmosphere, Clea, organized!! Very pleased
[rating] => 5
[reviewer] => Allen Hall
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[review] => Great experience. Staff very professional
[rating] => 5
[reviewer] => Dennis Bailey
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[response] => This is great news! We're so happy to know that you had a good experience.
[status] => Posted
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[review] => Don't recommend this facility don't care for patients
[rating] => 1
[reviewer] => Melisa Wiggins
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[response] => Hello Melisa, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37222075/i
[status] => Posted
[response_date] => 2022-01-14 08:45:24
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[review] => We checked mama into this facility because of a recommendation after leaving UNC Rex two weeks ago . Mama came here for short term rehab anything but that. They set her way back and the rehab needs an update. First of all they put her on the Covid side which mama had already gotten over that. They would not let her have a walker which set her way back in rehab. They took her chair out of her room that she loved to set in and gave her a wheelchair. She had to set in this wheelchair all day long and she has old back fractures. I called mama everyday and checked on her and got updated because that’s the only way I could. I was so mad when I found out all of this. I when over there on a Saturday evening and talked to the head charge nurse which was very nice. They only thing I did not like was no communication with family unless you call day and night. You’ve heard the old saying the squeaky wheel gets the grease.
It’s not a bad place but it could use some changes. I think the upper management stay in meetings all day and let the stressed out staff handle what ever happens. They do not have a doctor at this place. You get a internet doctor to make the big decisions and a PA I guess she’s that comes around. This place is not on the up and up. If you put your family members in this place please keep a check on them. It’s not as bad as MCgregor Downs in Greenville, NC. Rocky Mount rehab however let two wounds pop up on our moms legs. She didn’t have these wounds before entering this facility. Mama had told me one of the CNA’s struck her in the back of her leg with the wheelchair. I asked them about it and the charge nurse told me mama struck her leg over the wheelchair herself. NO, NO, NO, this is not how it happened. Why are you going to try and lie to me when I know what happened. Just be honest and tell the darn truth and I wouldn’t have been mad. I can’t stand someone to lie to me. They are not mean to them or anything like that just don’t call you back. I am so glad our mama is home now. Would I recommend this place probably so it’s not as bad as some of the others. Just please learn to tell the family the truth about what went down! Clean up your act and y’all will be ok!
[rating] => 2
[reviewer] => Terry Horne
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[Review Text Prior To Jul 31, 2023] => We checked mama into this facility because of a recommendation after leaving UNC Rex two weeks ago . Mama came here for short term rehab anything but that. They set her way back and the rehab needs an update. First of all they put her on the Covid side which mama had already gotten over that. They would not let her have a walker which set her way back in rehab. They took her chair out of her room that she loved to set in and gave her a wheelchair. She had to set in this wheelchair all day long and she has old back fractures. I called mama everyday and checked on her and got updated because that’s the only way I could. I was so mad when I found out all of this. I when over there on a Saturday evening and talked to the head charge nurse which was very nice. They only thing I did not like was no communication with family unless you call day and night. You’ve heard the old saying the squeaky wheel gets the grease.
It’s not a bad place but it could use some changes. I think the upper management stay in meetings all day and let the stressed out staff handle what ever happens. They do not have a doctor at this place. You get a internet doctor to make the big decisions and a PA I guess she’s that comes around. This place is not on the up and up. If you put your family members in this place please keep a check on them. It’s not as bad as MCgregor Downs in Greenville, NC. They are not mean to them or anything like that just don’t call you back. I am so glad our mama is home now. Would I recommend this place probably so it’s not as bad as some of the others.
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[response] => Hello Terry, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to share it with us.
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[response_date] => 2021-10-07 13:16:27
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[review] => Highly disappointed that my grandmother tested positive for covid19 at this facility. Visitors have been restricted from entering since February which means staff are infecting patients. My grandmother is bedridden. She wasn't out partying or with friends. She was in the comfort of her own room, in her own bed, and was brought this devastating virus! Its very negligent on the staff behalf to not understand the importance of wearing ppe and keeping their patients safe. I work in healthcare and I understand these are trying times however its no excuse to expose my 93 year old grandmother to something that can lead to her demise. This place should be shut down for their neglect and also for lying about the number of cases they have in the facility! Its ridiculous
[rating] => 1
[reviewer] => Mercedes Harrison
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[review] => First night and they had all week to get my meds together well i asked for a pain killer and 1 and a half hour they said they were waiting for the drug store to bring it including my ear meds and sleeping pills and it wont be between 1am and 2 am When i had use the call button after a half hour the nursing assistant told me to stop pushing the button the she already told the nurse.
[rating] => 1
[reviewer] => Luis Ramos
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[Review Text Prior To Dec 3, 2020] => 1 review
[Review Text Prior To Nov 26, 2020] => First night and they had all week to get my meds together well i asked for a pain killer and 1 and a half hour they said they were waiting for the drug store to bring it including my ear meds and sleeping pills and it wont be between 1am and 2 am When i had use the call button after a half hour the nursing assistant told me to stop pushing the button the she already told the nurse.
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[review] => Outside is so nice when you pull up! Beautiful Caring Staff on the inside! Ensuring the Residents are well taken care of! Thank you Rocky Mount!
[rating] => 5
[reviewer] => Jay Paynter
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[Review Text Prior To Nov 26, 2020] => Outside is so nice when you pull up! Beautiful Caring Staff on the inside! Ensuring the Residents are well taken care of! Thank you Rocky Mount!
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[review] => The employees who really care are left to carry the load for the lacadasical majority, all the while smiling and projecting love and compassion. It is a shame management is always in meetings that their over stressed staff has to carry large part of their responsibility! My ears are still ringing from those non-stop beeping call buttons & people screaming for help! Only if you want physical therapy, no respiratory therapy is available nor actual on hands medical attention . . . . . . . . .
[rating] => 1
[reviewer] => Bea Weaver
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[Review Text Prior To Nov 26, 2020] => The employees who really care are left to carry the load for the lacadasical majority, all the while smiling and projecting love and compassion. It is a shame management is always in meetings that their over stressed staff has to carry large part of their responsibility! My ears are still ringing from those non-stop beeping call buttons & people screaming for help! Only if you want physical therapy, no respiratory therapy is available nor actual on hands medical attention . . . . . . . . .
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[review] => I had the pleasure of working at this facility in 2016. They have a great staff that truly cares for their residents.
[rating] => 5
[reviewer] => Ellen Rich
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[review] => Service and quality of care is very bad!!!
[rating] => 2
[reviewer] => Monica Daquay
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[review] => I've worked here for 20 years & I really enjoy what I do. We have a caring staff who are really here for the residents. I personally invite you in for a tour to see what a wonderful center we have.
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[reviewer] => Doris Keen
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[review] => I'm a current employee at Rocky Mount Rehab, and I enjoy my job, coworkers and our sweet residents. This is a clean facility, and the nursing/cna staff are caring people, who do their best to provide care as efficiently and thoroughly as possible. My own father has been a resident here on more than one occasion and has been very happy here. He has recommended the facility to others several times.
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[reviewer] => Jennie Daughtridge
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[review] => I have been employee for rocky mount rehab for 22 years. I can truly say enjoy my job, and the staff here is great. We work hard to provide the best care, and a loving environment for our residents.
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[reviewer] => Theresa Thomas
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REVIEWS
Great service and quality
frank whitev
Staff made sure that I was well taking care of.
Robert Davis
View All Reviews
Rocky Mount Rehabilitation Center
160 South Winstead Ave.
Rocky Mount, NC 27804